Terms & Conditions
Welcome to www.highgentry.in. Access to and use of this website and the products and services available through it are subject to the following Terms and Conditions (“Terms of Service”). By using our website, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy. These may be updated from time to time, so please check back regularly for changes.
Services
High Gentry is an online retailer offering a curated selection of lifestyle and fashion accessories. When you place an order with us, we will ship the product to the address provided, and payment will be collected as per your selected method.
Third-Party Websites & Content
Our website may include links or options to share content on third-party platforms like Instagram, Facebook, etc. These are intended solely for sharing purposes. We do not hold responsibility for the content or practices of these external websites and disclaim any liability arising from user interaction with third-party content.
Privacy
Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms. By using www.highgentry.in, you confirm that the information you provide is accurate and up to date, and you consent to its use as described.
Product Accuracy
We make every effort to display our products as accurately as possible. However, actual product colors may vary slightly depending on screen resolution. All sizes and measurements are approximate, though we strive for precision in descriptions and pricing.
Customization & Size Issues
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Products are not eligible for exchange or refund, unless defective or damaged. Please read the product description carefully before placing your order.
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If a product is defective or damaged from our end, customers may initiate a return request with proper evidence.
Pricing
While we aim to ensure pricing accuracy, errors may occasionally occur. If we discover a pricing error for a product you've ordered, we’ll contact you. If we're unable to reach you, your order may be cancelled, and any payment will be refunded.
Prices are subject to change without notice, but such changes will not affect confirmed orders. Listed prices are inclusive of all applicable taxes.
Offers & Discounts
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If your order qualifies for a free gift under one promotion, other offers (like surprise gifts) cannot be clubbed.
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First-time user discounts may not be applicable during ongoing site-wide sales.
Payments
We perform a pre-authorization check to verify sufficient funds before processing your order. Your card will only be charged once your order is confirmed. For any payment-related concerns, please refer to our FAQs or contact ask.highgentry@gmail.com.
Delivery
Delivery options and estimated timelines will be shown during checkout. You will receive an email with tracking details after your order is dispatched. Occasionally, delays may occur due to unforeseen circumstances, but we will keep you informed via email or SMS.
Please note that we are unable to compensate for any inconvenience or mental distress caused due to delivery delays.
Returns & Refunds
Products are only eligible for return in the case of defects or damage. Please refer to our Return Policy for full details.
Intellectual Property
All content and products on www.highgentry.in are the intellectual property of High Gentry and may not be used, reproduced, or distributed without prior permission.
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts located in Uttarakhand, India.
Indemnification
You agree to indemnify and hold harmless High Gentry and its affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising out of your use of the website, breach of these Terms, or infringement of any third-party rights.
Termination
We reserve the right to terminate or restrict your access to the website if we believe you have violated these Terms or any applicable policy. You will still be responsible for any outstanding payments for services or products ordered prior to termination.
Contact Us
For any questions or concerns regarding these Terms and Conditions, feel free to contact us at:
ask.highgentry@gmail.com